Faqs - Raj and Garden Tents

Below you will find answers to a set of some of the most frequently asked questions about Raj and Garden Tents. Click on the + sign of the questions to either reveal or hide the answers.

If you require additional information, please get in touch and our team will be more than happy to answer any queries you may have.

Can I get a catalogue of your tents?

No, we do maintain catalog on papers, please send us email. A complete catalogue with lots of photos, movies and information will be available soon on CD-Rom.

Do you do custom work?

Yes! A large percentage of our orders are custom due to our wide range of printing. Please send us a sketch of what you have in mind with measurements and the type of tent you want. We’ll get back to you with a right quote.

How soon will my tent and accessories ship?

It’s difficult because there are so many combinations of tents with different options in different types of hand block printing work and size of tent. At many times of the year it is quicker and sometimes can be longer. Spring and summer are our busiest times of the year. We do have quite a few of our products in stock, too. Always call if you need a rush order and we will try our best. If possible order in the autumn or winter to beat the rush. 

Can I have colored top?

In short, yes, but we prefer to use natural white canvas for several reasons. Firstly colors rub off and can mark valance, drapes, tassels etc. Secondly the colors are not readily available with a fire retardant finish, so we have to order them specially. Finally the white canvas makes for a brighter, lighter and cooler tent in summer. We can also print designs on the canvas. Inner lining is available in many colors, which is free from bleeding.

Alternately we can provide extra detachable colored roof cover and these also can be hand block printed by our skilled and experienced staff in a range of designs and colors or made to your specific needs.

How long will my tent last?

That all depends on the care and use of your tent. With good care a frequently used canvas tent should give you 10 or more years of service. Badly cared for and your tent wont last a year. We strive for excellence but are only human!

What type of canvas is used?

We offer three high-performance material varieties for our tents: Premium – Deluxe – Economy. You can choose different material combination options based on your budget and your interests.

Premium - Anti Rot 15 oz. polyester mix ripstop canvas being treated to ensure that is both Water-resistance in accordance with BS 3408:1992 and Inherent Flame-resistance in accordance with BS 7837:1996, BS 5867 part 2 type B, CPAI 84:1995 Sec 6, NFPA 701 and are specially manufactured to resist the sometimes-inclement like terrible weather.

Deluxe -  Anti Rot 15 oz. polyester mix ripstop canvas being treated to ensure fully Water-resistance in accordance with BS 3408:1992 and are specially manufactured to resist the sometimes-inclement like terrible weather.

Economy - 15oz. 100% cotton and treated with Water-resistant compound. 

Fire retardant fabric Vs. fire proof fabric

We should all understand what is meant by the terms “fireproofing” and “fire retarding”. Cement, steel, bricks and even stone will distort, glassily, or decrepitated, when the temperatures are high enough. The object of flame resisting is to reduce the possibility of an incipient fire or flame from spreading and becoming a conflagration. Flame retardant dramatically slows this burning process Fires spread from the flames and heat from burning material, igniting other adjacent flammable materials. Normally when the ignition source is removed, the fabric will self-extinguish.

There is no such thing as fireproofing; everything will burn at a high enough temperature. This is quite true, technically speaking. All products on the market today which are intended to retard flame in fabrics, carpets, wood, etc., are intended to set up a thermal barrier to reduce the flame spread, to reduce the after burn and essentially allow some additional time for humans to escape from burning tents or buildings.

Are your hand blocks printing on inner lining color fast?

Of course! All the colors are fast and never bleed. Even you can iron onto them.

Do the tents come in other sizes than those listed?

We can make any tent to any size within certain structural limitations.

Usages of Raj and Garden Tents?

We have made tents for just about every use you can imagine. Our products are suitable for Garden & lawn for recreational sittings & enjoying the outdoors; Organizing parties & get to gathers in the outdoors; Out door buffet lunch & dinners; Out door spaces for eating in Restaurants, Resorts, hotels; Food & Snacks Stall in Exhibitions, Amusement Parks, Beaches Etc.

Do you rent as well as sell tents?

We primarily sell tents. Your local tent and party rental company may already stock our tents or they can procure one from us to rent to you.

Can I visit your workshop?

Visitors are always welcome at the workshop; we have a display area where we can erect the tents for your kind examination.

Is there anywhere else I can see your tents?

From time to time we do attend shows and events to display our tents, contact us for a current list.

Can I ship my order to a different location than my billing address?

No problem. Just specify when ordering where you want the shipping and billing address to be.

How do I clean my Garg Tent?

Dirt will break down your tent over time. The cleaner you keep your tent the longer it will last. Mildew grows on dirt, so it is important to clean it before putting it away. To clean our canvas we recommend mild hand dishwashing liquid like Ivory in lukewarm water. Lay the tent down and scrub with a rag or a soft brush. The harder you scrub the more you risk scrubbing off the waterproofing. Do not use bleach or any other chemicals. Any soap left on the canvas could cause the tent to leak. Dry it completely before you put it away.

Do you supply the printed fabric in yardages?

Yes, give us a call or send email.

Are your tents guaranteed?

Of course, we guarantee our products to be free from manufacturer defects. We will gladly replace any product found to be defective upon delivery and/or under normal use. Given the handcrafted nature of the product, minor variations in design and manufacture are to be expected. While made to be sturdy and long-lasting, normal wear and tear is inevitable if used outdoor for extended periods of time.

What does the price of a tent include?

Prices are ‘complete’, with pegs, poles, pole sleeves, finials, drapes, inner linings, printing work, all other erecting hardware and storage canvas bag. Contact us for a ‘canvas only’ price.

What if I decide my tent is not right for me?

We make every tent to order, and so spend quite a bit of time with you when you order to ensure you are getting the right tent for your requirements. We cannot usually take back a tent once construction has begun. If you are in any doubt please check with us again before ordering, and if you are still in doubt, please don’t order!

All the sales are final.

Do you keep stock of your tents?

No, all our tents are made to order.

Do you have more questions???

Drop us a line or gives us a call, and we’ll be more than pleased to answer them.

Please don’t forget we also produce a wide range of accessories, from bolsters to carved wood furniture.

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